Refund Policy
Refund Policy
Order Cancellation
We accept order cancellations before the product has been shipped or produced.
If you cancel your order within the allowed cancellation period, you will receive a full refund.
We cannot cancel an order once the product has already been shipped.
Returns (If Applicable)
We accept product returns.
Customers have the right to request a return within 14 days after receiving the product.
To be eligible for a return:
- The item must be unused;
- The item must be in the same condition as when you received it;
- The product must be in its original packaging.
To complete your return, we require:
- A receipt;
- Proof of purchase.
Please do not send your purchase back to the manufacturer.
Shipping costs will only be charged once at most, including return shipping.
No restocking fee will be charged for returned products.
Refunds (If Applicable)
Once we receive and inspect your returned item, we will send you an email confirming receipt.
We will also notify you whether your refund has been approved or rejected.
If your refund is approved, it will be processed, and a credit will automatically be applied to your original payment method or credit card within a certain number of days.
Late or Missing Refunds (If Applicable)
If you have not received your refund yet, please:
- Check your bank account again;
- Contact your credit card company, as it may take some time before the refund is officially posted;
- Contact your bank, as processing times may vary.
If you have completed these steps and still have not received your refund, please contact us at:
Contact Us
Please contact our customer service team at:
to request the return address and receive further assistance regarding your return.
Refund Policy
Last Updated: June 2021